These Terms & Conditions govern use of the Cowiretech website. Any supply of goods or services is subject to the terms agreed for the relevant quotation or contract.
1. About us
This website is operated by Cowiretech Limited, company number 16813204, registered in England and Wales with registered office at Unit 28 Station Road Industrial Estate, Hailsham, BN27 2EZ.
2. Website use
You may use this website for lawful business and information purposes. You must not interfere with its operation, attempt unauthorised access, introduce malicious material, scrape the site in a way that creates unreasonable load, or use the site in breach of applicable law.
3. Intellectual property
Unless stated otherwise, the website design, Cowiretech identity, written content, graphics and product photography are owned by or used for Cowiretech Limited. You may view the site for ordinary business purposes, but substantial reproduction or commercial reuse requires permission unless otherwise permitted by law.
4. Product information
Product pages show representative spring ranges and general descriptive information. Availability, material, dimensions, spring rate, loading, finish, tolerances and other technical characteristics are not confirmed until they form part of an agreed quotation or specification.
5. Enquiries and quotations
Submitting an enquiry does not create a contract. A quotation is an invitation to proceed on the terms stated in that quotation and remains subject to any conditions, validity period, availability and acceptance requirements it contains.
6. Contract formation
A binding supply contract arises only when the relevant order is accepted in accordance with the applicable quotation or agreed commercial terms. Website content alone does not constitute acceptance of an order.
7. Specifications and suitability
Spring suitability depends on the actual application and confirmed specification. Website images are not engineering drawings. Users should not infer precise dimensions, material grade, spring rate, fatigue life, compliance or safety performance from general website imagery or descriptive copy.
8. Pricing and VAT
Prices are provided by quotation unless public pricing is expressly shown. The treatment of VAT, delivery or other charges will be stated or agreed as part of the relevant quotation or transaction where applicable.
9. Delivery and lead times
Any delivery date, lead time, collection arrangement or fulfilment method must be confirmed for the specific order. General website language should not be treated as a guaranteed delivery commitment.
10. Business and consumer customers
The website is primarily directed at industrial and trade enquiries. Where mandatory consumer rights apply to a transaction, nothing in these website terms is intended to exclude or restrict rights that cannot legally be excluded.
11. Liability for website information
We aim to keep website information clear and accurate, but general content is not a substitute for a confirmed technical specification, professional engineering assessment or contract documentation. Liability that cannot legally be excluded remains unaffected.
12. Third-party links and embeds
The website may link to or embed third-party services such as Google Maps. Those services are controlled by their respective providers and may operate under separate terms and privacy policies.
13. Force majeure and transaction terms
Force majeure, risk, title, cancellation, returns, warranties, remedies and termination for a particular supply should be governed by the commercial terms agreed for that transaction.
14. Privacy
Personal information is handled in accordance with the Privacy Policy and applicable data-protection law.
15. Changes
We may update these website terms from time to time. The version published on the website applies to use of the site from the date of publication.
16. Governing law
These website-use terms are governed by the law of England and Wales. Subject to mandatory rights that apply, the courts of England and Wales will have jurisdiction over disputes arising from use of this website.